Video showing how to hold an instant call walk-in appointment
Instant calls function like walk-in appointments. A patient clicks a button to indicate that they’d like to be seen immediately. All professionals will receive a notification alerting them that a patient is requesting an instant call so that someone can answer it.
Instant calls can be answered by a doctor, a nurse, or even a front desk staff member. This function can help you with off-hours visits and triaging to determine whether an in-person visit or ER trip is necessary.
Instant calls are optional. In your highly configurable SimplyDoc platform, we can turn instant calls on or off for you according to your needs and preference.
We believe that telehealth is transformative. SimplyDoc is a care-driven, patient-focused telehealth solution that allows you to meet with your patients and clients whenever and wherever you need to provide care. HIPAA-compliant and secure, SimplyDoc can be branded to your practice and customized to your workflow, meeting the unique needs of your office and patients. Contact us to bring patient-focused telehealth to your practice today!